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Shift Readiness Skills: Emotional Ownership & Empowered Communication (Part 3)
Effective communication in public safety starts with emotional ownership and mindset. Learn how using “I” statements and the Empowerment Triangle can reduce conflict, build trust, and enhance team performance under pressure.
Good communication is pivotal for effective teams. It begins with owning your own emotions and opinions
learning410
May 53 min read
7 views


Shift Readiness Skills: Building Effective Relationships in High-Stress Environments
Shift Readiness is your ability to show up physically, mentally, and emotionally prepared for the demands of your role
learning410
Apr 184 min read
4 views


The Drama Triangle: Understanding Interpersonal Dynamics
The Drama Triangle is a psychological and social model of human interaction in which three roles are played: Victim, Persecutor, and...

Vita Pires, Ph.D.
Oct 20, 20232 min read
54 views
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